Support
We read every message.
Questions, bugs, ideas or a drop that's missing? Write to support@comeup.live and tell us what you were doing and on which phone. We usually answer within two working days.
Your account
- Delete your account: Profile → Account → Delete account. Your data is removed right away.
- Sign in: ComeUp uses Sign in with Apple or Google, so there's no password to reset.
ComeUp+
- Cancel: on iPhone in Settings → your name → Subscriptions; on Android in Google Play → Payments & subscriptions. You keep ComeUp+ until the end of the period you paid for.
- Free trial: the yearly plan starts with 7 days free. Cancel before it ends and you pay nothing.
- Refunds are handled by Apple or Google under their rules.
Calendar sync
With ComeUp+, open Profile → Calendar sync and add ComeUp to Apple Calendar or Google Calendar. Turn on "Sync everything I save" to send every new save there, or use Sync to Calendar on a single drop. Calendars refresh on their own schedule, so a new drop can take a few hours to show up in Google Calendar.
Notifications
Turn alerts on or off in Profile, and allow them for ComeUp in your phone's Settings. Ticket sale alerts are part of ComeUp+.
See also the privacy policy and the FAQ.