Privacy Policy
Last updated: November 1, 2026
ComeUp is a calendar of upcoming films, TV seasons, albums and concerts. This policy explains what we store about you, why, who else sees it, and how to delete it. In short: we keep only what the app needs to work, we don't use advertising or analytics trackers, and we don't sell your data.
Who we are
ComeUp is run by [YOUR NAME OR COMPANY], [ADDRESS] ("we"). For anything about your data, write to support@comeup.live.
What we store
- Your account: your email address, and the name and profile picture your sign-in provider (Apple or Google) shares with us.
- What you do in ComeUp: the drops you save, ticket-sale reminders, the artists and shows you follow, the music genres you pick, your plan (Free or ComeUp+) and your notification setting.
- Calendar sync: the private link your calendar app uses to read your saved drops. If you connect Google Calendar, an encrypted token that lets us add events to it.
- Notifications: a push token that identifies your device to Apple's or Google's notification service, so we can tell you when an artist or show you follow announces something new.
- Server logs: like any website, our server records requests (including your IP address) to keep the service running and secure. Logs are kept for up to [30] days.
Location. To show concerts near you, the app uses the city you pick or, if you allow it, your approximate location. The city is kept on your device. Our server uses it only to answer that request and doesn't store it with your account.
Why we use it
- To provide ComeUp: your account, saved drops, follows, calendar sync and personal recommendations (the "For you" feed is ranked from your saves, follows and genres, on our server).
- To send notifications, only if you allow them on your device. You can turn them off in Profile or in your phone's Settings at any time.
- To keep the service secure and fix problems (server logs).
Under the GDPR, we rely on our contract with you (providing the app), your consent (notifications, location) and our legitimate interest in running a secure service (logs).
Who else receives data
- Hosting: [HOSTING PROVIDER] stores our database and runs our server.
- Expo (650 Industries, Inc.) delivers push notifications: it receives your push token and the text of the notification.
- Apple and Google handle sign-in, deliver notifications to your device and, if you connect it, host your Google Calendar.
- Data sources (TMDB, Ticketmaster, SeatGeek, Deezer, Apple iTunes, MusicBrainz, ListenBrainz, Wikipedia, OpenStreetMap, GeoNames) receive search terms and city names from our server, never your identity.
- Links you open (tickets, pre-orders, trailers) take you to other services with their own privacy policies.
Some of these providers are based in the United States. Transfers rely on the EU-U.S. Data Privacy Framework or the European Commission's standard contractual clauses.
How long we keep it
We keep your data while you have an account. You can delete your account in the app at Profile → Account → Delete account. This removes your account, saved drops, reminders, follows, push tokens and Google Calendar connection from our database right away; backups are overwritten within [30] days. Events already added to your own calendars stay there until you remove them.
Your rights
You can ask us for a copy of your data, to correct it, to delete it, to receive it in a portable format, or to stop processing it, and you can withdraw a consent at any time. Write to support@comeup.live. You can also complain to a data protection authority; in the Czech Republic that is the Office for Personal Data Protection (uoou.gov.cz).
Children
ComeUp is not meant for children under 16, and we don't knowingly collect their data.
Changes
If this policy changes, we'll update the date above, and tell you in the app when the change matters.